Thursday, February 4, 2016

Migrating to New Hosting Provider

Hi,

A few months ago we switched to a new dedicated server which was affordable and provided lots of resources. That why we were able to provide more disk space and increase the php limits on all plans. 

Unfortunately, the server would go down when there's nobody to take a look at it and the outages ranged from a few minutes to hours and some customers even reported days.

We apologize that your experience with the service was less than perfect.
We're working on fixing this.

We really appreciate your patience.

Update 1:18pm (EST):  the files, databases, config files have been transferred.
Update 3:45pm (EST):  the database was imported (~1GB)
Update 3:45pm (EST):  started recreating user accounts
Update 7:00pm (EST):  sites are up and running
Update 7:00pm (EST):  started migrating FTP accounts...
Update 7:45pm (EST):  FTP accounts are migrated and the ftp server started accepting the passwords.

Lessons learned: we should have switched to the new provider a lot sooner.
Slavi Marinov,
Orbisius & qSandbox Founder,
Phones: Canada: 647-478-6512 | US: 716-514-8880



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