Thursday, May 26, 2016

Many Cool Features Added in May 2016

We've made some cool improvements to the qSandbox platform recently

Add recently used sites and the first item is highlighted.



Listing sites should be quicker now.
Improved Security
Made the primary buttons more obvious.
When hovering the domains in dashboard a better greener background is shown
Added quick contact widget (bottom right corner)
Added log in as a given user. This allows you to view the site as any user.





Saturday, March 26, 2016

Friday, February 12, 2016

Can you install a WordPress plugin or theme just by pasting the page link?

We've just pushed another cool update to the qSandbox platform.
The new feature allows you to install and activate a theme or a plugin just by pasting the link in the box.




Enjoy!
qSandbox Team

Thursday, February 4, 2016

Migrating to New Hosting Provider

Hi,

A few months ago we switched to a new dedicated server which was affordable and provided lots of resources. That why we were able to provide more disk space and increase the php limits on all plans. 

Unfortunately, the server would go down when there's nobody to take a look at it and the outages ranged from a few minutes to hours and some customers even reported days.

We apologize that your experience with the service was less than perfect.
We're working on fixing this.

We really appreciate your patience.

Update 1:18pm (EST):  the files, databases, config files have been transferred.
Update 3:45pm (EST):  the database was imported (~1GB)
Update 3:45pm (EST):  started recreating user accounts
Update 7:00pm (EST):  sites are up and running
Update 7:00pm (EST):  started migrating FTP accounts...
Update 7:45pm (EST):  FTP accounts are migrated and the ftp server started accepting the passwords.

Lessons learned: we should have switched to the new provider a lot sooner.
Slavi Marinov,
Orbisius & qSandbox Founder,
Phones: Canada: 647-478-6512 | US: 716-514-8880



Wednesday, January 13, 2016

How a Simple Tip Will Make Your Users Less Frustrated with Your Product and Reduce Your Support Requests



photo credit: freeimages.com/photo/direction-1445172


You instinctively know your own product inside and out and that's great.

What about your users, though?
Is it clear to them what each section and text box stand for?


It's good to ask users, clients, trusted advisors for feedback about the interface and the wording.You should do it especially if you're not the end user of your product. If you are lucky to be the creator of a product and also the customer so basically eating your own dog food that's a great position to be in because you constantly see areas for improvements.

As we were working on a new feature of qSandbox* we noticed that some sections and fields required more explanation. We love clean and minimalistic interface so we decided to use tool tips.That way the UI is not cluttered and when the user needs more info they can just hover the question mark to get more info. It's a simple (tool)tip but very useful.

* qSandbox is about test/staging WordPress Sites. The recently launched feature allows WordPress theme/plugin authors to configure a demo site which will in turn host multiple private WordPress demo installs. The prospects can try the themes and plugins before they buy. By having a private demo site each of the prospects won't have to see other piece of test/demo/garbage content that other people may have entered. Theme/plugin authors don't have to waste time cleaning up the demo site from time and can focus on the work they love. Additionally, it is way more professional to have the demo setup in seconds.

If you're curious how we've implemented the tooltip. Here's how.

You need to create a method (or copy the code below) and just pass some information to it. It will be responsible for outputting the necessary HTML markup. In this example it uses Twitter's Bootstrap so by using the CSS classes glyphicon glyphicon-question-sign the question mark will be rendered.

<?php

// Usage
App_Sandbox_HTML_Util::help( 'This is a question mark that provides more info.' );

?>

<?php

/**
 * @package qSandbox.com
 * @author Svetoslav Marinov <slavi@orbisius.com>
 */
class App_Sandbox_HTML_Util {
    /**
     * Usage: App_Sandbox_HTML_Util::help();
     */
    public static function help( $text ) {
        $text_esc = htmlentities( $text, ENT_QUOTES, 'UTF-8' );
        $str = "\n<span class='glyphicon glyphicon-question-sign' rel='tooltip' title='$text_esc'>&nbsp;</span>\n";
        return $str;
    }
}

To activate the tool tip use this in JavaScript.
$("[rel=tooltip]").tooltip();